Home Helpers DuPage
Client Care Coordinator
Full Time • Downers Grove
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Vision insurance
We are seeking a Care Coordinator to support our clients and caregivers by ensuring care plans are executed at a high level. This role is ideal for someone who is organized, proactive, and enjoys building relationships with both clients and caregivers.
Key Responsibilities
- Complete in home client visits to convert prospects and sign them up for services
- Serve as a primary point of contact for clients and families
- Conduct in-person or virtual supervisory visits
- Conduct regular client check-ins and ensure satisfaction
- Support caregiver onboarding to new cases
- Monitor care quality and address concerns quickly
- Coach caregivers on client care tactics
- Partner with scheduling to ensure strong caregiver-client matches
- Document all client interactions in our management tool
- Participate in monthly on-call rotation'
- Field work with clients across DuPage, Cook, and Will counties
What We’re Looking For
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Able to problem-solve and stay calm under pressure
- Comfortable working in a fast-paced, service environment
- Prior home care or healthcare experience preferred
Compensation
- $22 – $27 per hour, based on experience
- Opportunity for performance-based increases
- Full-time hours with growth potential
What Success Looks Like
- Clients feel supported and well cared for
- Caregivers are prepared and confident on cases
- Issues are resolved before they escalate
- Strong collaboration with the office team
Why Join Us
- Supportive, team-oriented environment
- Opportunity to make a meaningful impact
- Clear expectations and room for growth
Apply today to join a team committed to excellence in home care.
Compensation: $22.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)