Human Resources Director

•  Provide daily leadership and support to office staff and caregivers. 
•  Promote a positive, professional, and team-oriented work environment. 
•  Assist in developing and implementing company policies and procedures. 
•  Partner with leadership to establish organizational goals and workforce strategies. 
•  Foster accountability while maintaining a culture of respect, recognition, and continuous improvement. 

•  Develop and execute recruiting strategies to attract high-quality caregiver and office staff candidates. 
•  Manage the full recruitment process from sourcing through job offers. 
•  Conduct phone screens, interviews, reference checks, and hiring recommendations. 
•  Build relationships with community organizations, schools, job fairs, and referral sources. 
•  Monitor recruitment metrics and hiring effectiveness. 

•  Coordinate all pre-employment requirements. 
•  Ensure completion of background checks, employment eligibility verification, and required documentation. 
•  Lead new hire orientation and onboarding. 
•  Ensure employees understand company expectations, policies, procedures, and culture. 
•  Collaborate with department leaders to ensure successful integration of new employees. 

•  Maintain compliance with federal, state, and local employment laws. 
•  Ensure employee files remain complete, accurate, and audit-ready. 
•  Monitor required certifications, training, and employment documentation. 
•  Oversee policy acknowledgments and regulatory compliance. 
•  Assist during licensing reviews, surveys, and audits as needed. 

•  Serve as the primary point of contact for employee concerns and workplace issues. 
•  Conduct employee coaching sessions focused on performance improvement and professional development. 
•  Complete employee evaluations and performance reviews. 
•  Develop performance improvement plans when necessary. 
•  Maintain documentation related to employee performance. 
•  Investigate employee concerns while maintaining confidentiality and professionalism. 

•  Provide coaching and counseling to employees regarding performance expectations. 
•  Prepare and deliver verbal warnings, written warnings, and other corrective action documentation. 
•  Collaborate with leadership regarding disciplinary actions when appropriate. 
•  Ensure corrective actions are fair, consistent, and aligned with company policies. 

•  Develop initiatives to improve employee satisfaction and retention. 
•  Conduct stay interviews and exit interviews to identify opportunities for improvement. 
•  Coordinate employee recognition programs and engagement activities. 
•  Monitor turnover trends and recommend retention strategies. 
•  Foster an environment where employees feel supported, valued, and empowered. 

•  Identify training needs across the organization. 
•  Coordinate ongoing education and professional development opportunities. 
•  Support leadership development and succession planning. 
•  Encourage continuous learning and career growth for caregivers and office staff. 

•  Work closely with Operations, Scheduling, Client Services, and Leadership teams. 
•  Support managers with employee coaching and performance discussions. 
•  Assist with staffing initiatives to ensure quality client care. 
•  Participate in leadership meetings and strategic planning. 
• Assisting Leadership in tracking KPIs 

•  Degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred. 
•  Minimum of 3–5 years of progressive human resources experience, preferably in healthcare or home care. 
•  Previous leadership or management experience required. 
•  Strong knowledge of employment law and HR best practices. 
•  Experience with recruiting, onboarding, compliance, performance management, and employee relations. 
•  Excellent communication, organization, and conflict resolution skills. 
•  Ability to maintain confidentiality and exercise sound judgment. 
•  Proficiency with Microsoft Office and HRIS/applicant tracking systems. 

•  Strong leadership and coaching abilities. 
•  Excellent interpersonal and relationship-building skills. 
•  Ability to manage multiple priorities in a fast-paced environment. 
•  Strong problem-solving and decision-making skills. 
•  Detail-oriented with exceptional organizational skills. 
•  Ability to motivate and develop employees. 
•  Commitment to delivering exceptional service to both employees and clients. 

•  Ability to sit, stand, walk, and use office equipment for extended periods. 
•  Occasional travel to client homes, community events, recruitment activities, or branch locations.